After reading my buying guide , you finally made up your mind and replaced your now “prehistoric” CRT TV with a nice latest generation Samsung TV . You did really well, I can’t tell you more. However, being accustomed to the commands and functions of the previous device and, above all, being still inexperienced in terms of new technologies, at the moment it is not very clear to you how to carry out some basic operations, for example how to remove the display of subtitles from films and TV series.
How do you say? I have fully centered the question and would you like to know if I can help you achieve your goal? Of course yes, there would be more! If you give me a few minutes of your precious free time, I can in fact show you how to remove subtitles from Samsung TV .
The thing, I’ll tell you right away, is definitely much easier and more immediate than you can imagine, I assure you. So position yourself comfortably and immediately start concentrating on reading everything below. I’m sure that in the end you will have perfectly clear ideas and that you will also be ready to agree with me that it was actually a real piece of cake. How about we bet?
Remove subtitles from the TV settings
If you are interested in finding out how to remove subtitles from your Samsung TV , I inform you that the operation can be done in two different ways, by acting on the TV settings. Find it all explained below.
The steps to take are very simple but, I want to clarify it right away, unfortunately I will not be able to provide you with extremely precise indications in this regard as the buttons to press and the items attached to the menus may differ slightly depending on the exact model of Samsung TV you have. employee.
If so, you must be good at trying to identify the correct sections to get to grips with. I, for my part, will try to be as precise and detailed as possible.
First method
If you want to remove the subtitles from your Samsung TV, press the SETTINGS button on the remote control (which is usually found at the bottom) and select, using the arrow keys , the General item (the one with the wrench ), then select the Accessibility item and press OK (the central button of the remote control).
Now, in the new menu that opens, select the item Subtitle settings , again using the arrow keys on the remote control. Next to the Subtitles item you will see a dot which, if lit, indicates that the subtitles are active: select the item in question and press the OK button to deactivate them (the dot will be “off”, empty).
Second method
As an alternative to the above system, you can remove the subtitles from your Samsung TV by pressing the SUBT button (which is generally located in the lower right part of the remote control), many times until you see the writing Subtitles on the TV screen: Off .
That’s all! The changes made will be applied immediately.
Remove subtitles from Teletext
In addition to what I indicated in the previous lines, subtitles can also be activated and deactivated using Teletext which , as is well known, allows you to enable subtitles for the deaf on supported television stations and for programs that allow it.
While Mediaset channels no longer support Teletext, Rai offers the possibility of enabling subtitles for the hearing impaired through this service, by activating page 777 or 778 of the same.
Therefore, if you see subtitles appear only when you watch TV programmes, films and dramas on the “Italian Radio and Television” channels, it is most likely because you have enabled them by inadvertently pressing a series of keys on the remote control.
Also in this case, the procedure to be implemented to deactivate them is very simple. Go to one of the Rai channels and type the number 100 or press the TTX/MIX button (generally located on the lower left part of the remote control) three times. Done!
Proceeding as I have just indicated, the teletext, which previously was only superimposed for activating the subtitles, will return to full screen, the subtitles will be deactivated and you will therefore be able to resume watching TV normally.
In case of problems or doubts
Despite having followed my instructions on how to remove subtitles from the Samsung TV, some hitch arose and you can’t figure out how to deal with it? You still haven’t managed to make the much hated subtitles disappear and would you like to receive further information? Then the best advice I can give you is to contact the company’s assistance service .
You can do this directly via the Web, by going to the online section of the Samsung website dedicated to support. Once the support page is displayed, fill in the search field located in the center by typing in the exact model name of your TV and then select the relevant result from the list you see appearing.
By doing so, you will be redirected to the support page for the selected product. Through the latter you can view and download user manuals, learn about their specifications and other useful details.
If then proceeding as I have just indicated you are still unable to deal with your problems, you can try to contact the company’s customer service directly. You can do this in various ways, all of which are listed below.
- By phone — call 800.726.7864 and follow the voice prompts.
- Via VoIP — make a voice call from the browser, using the special Parlaweb service made available by the company itself through the dedicated page .
- By mail — send an email by connecting to the dedicated page , clicking on the Write a technical assistance email button and filling in the online form with the requested data.
- Via chat — connect to the appropriate Internet page and click on the item Start a chat .
- Via Twitter — send a message to the @supportosamsung account on Twitter . Within a short time you should receive a
response from Samsung and be able to be invited to continue the conversation privately, via DM. - Through the Assistance Center — go in person to one of the many authorized assistance centers in the area, identifying the one closest to your area from the specific Web page .
Another suggestion that I would like to offer you and that you can take for granted to receive the help you need is to visit the Community section of the company website. You can find miscellaneous information and tips from other users who own one or more Samsung products, just like you.
You can search by keyword using the appropriate bar located at the top or you can select a reference discussion topic from those proposed in the lower part. You can also choose to view only the topics relating to a specific product category (in this specific case, televisions), by clicking on the reference icon located in the centre.
If you then want to start a new discussion yourself, just click on the Open a topic button that you find at the top of each section and create a Samsung account (or log in, if you already have one), while to reply to open discussions and already started, all you have to do is press the Reply button that you find in the lower right corner of the relevant page.