Samsung TV does not connect to the Internet. Smart TV connection problems can stop all day. Fortunately, Samsung offers some helpful tips on how to get things online again.
Internet connection problems on Samsung’s smart TVs can be particularly frustrating as they can be caused by a variety of problems. But it also means that there are many ways to correct them. With all Wi-Fi-enabled devices, there will be moments where everything seems to work fine, but some random error occurs. The best way to approach these scenarios is to remember that the simplest solution is usually the right one.
A faulty smart TV is perhaps more frustrating than any other home networking problem because it is very easy to rely on these screens in our daily lives. When all your entertainment needs – movies, sports, YouTube, Netflix, HBO – are met by one device and that device suddenly stops working, it feels like your free time has been tracked. To make matters worse, because smart TVs are designed for ease of use, they often fail to give owners a detailed description of what goes wrong when problems arise.
Connection troubleshooting – Samsung does not connect to the Internet
Samsung’s approach to smart TV problems, as indicated by the post about troubleshooting connection problems, is to try to address all potential problems, one at a time. The suggested process is to start by checking the TV’s network status menu to see if the home network is the problem. The video then recommends that you reset the wireless router, move it, or change DNS settings. Finally, Samsung says that a software update or factory reset may resolve the issue.
These are all reasonable ways to approach a smart TV connection problem. Whatever the reason, these steps should either address it or rule out anything but a real hardware problem. Hair product problems require maintenance or replacement (the rare potential result). In addition, these steps usually resolve Wi-Fi issues on most Internet-connected devices. However, the sequence and reasoning behind these ideas may change.
Resetting your router is usually the answer
Samsung’s tips initially suggest looking at the smart TV’s connection status menu. This screen tells you how strong the TV connected to the router is, usually via a percentage. It is usually an indicator at a distance, so the closer the router is to the TV, the higher the percentage should be. This means that relocating a router is probably unnecessary.
This will reset the router. While it may seem like the stereotypical “try to put it on and off” solution, it is very useful. The old standby mode disconnects the power for ten seconds and then reconnects it works because it allows the router to run all its boot processes from step one again. If the problem that pulled down your connection was due to an error or a memory leak (extremely common problems), these problems usually resolve from the beginning. It also helps that this is a simple troubleshooting method to perform.
In most cases, if nothing about the network environment has changed (the router has not been moved, there is not a large influx of new devices connecting to your Wi-Fi at home) and resetting the router has not helped it is where changing the DNS coming in. And if that does not work, then the next step is to find out if there is a major problem with your ISP or a hardware problem. But in almost all situations, a router reset should do the trick and get your Samsung TV connected again.
You May Also Like